25,000 Australians experience sudden cardiac arrest each year and 80% of these occur at home. For every minute that passes, a victim's chances of survival decrease by 10% (they have 10 minutes). Ambulance response times are increasing and defibs are an effective tool to bridge the gap between the incident and paramedics arriving. Sudden Cardiac Arrest is a real risk to resident safety. For perspective, in Australia each year there are 17,000 in-home fire incidents and 18,000 in-home sudden cardiac arrest cases. A defibrillator is a small yet effective investment in comparison to other expenses spent on safety. Defibrillators in strata are a cost-effective solution. One defibrillator can serve multiple homes at a shared cost to owners.

If the defibrillator is being used in good faith and is being kept in working order, the risk of liability for the Owners Corporation is low. Each State and Territory incorporates its own version of Good Samaritan Law. These laws offer legal protection to those who give reasonable emergency assistance to people who are injured, ill or in danger. The purpose of these laws is to reduce hesitation to assist when a person is in need of first aid. For further information on liability, please contact Pulse Defibs.

Each defibrillator supplied by Pulse Defibs comes with a free demonstration & a two minute instructional video. Defibrillators are very simple to use and provide clear step-by-step instructions. Anyone using a defibrillator in good faith to assist someone in need is protected by Good Samaritan Laws, regardless of the outcome.

There is ongoing maintenance that the Owners Corporation should consider before purchasing a defibrillator: Servicing: Defibrillators must be audited and serviced annually to ensure the manufacturers guidelines & warranty requirements are met. Pulse Defibs offers an annual servicing agreement for $299 GST FREE per year. Replacement Pads & Batteries: Defibrillators have consumables that must be replaced when expired or after use. Our Defibrillators have industry leading long-life consumables that only need replacing every 5 years at a low cost of approximately $400 (price subject to change / price dependant on model).

With regular maintenance, a defibrillator should last 10-15 years and our defibrillators come with 7 & 8 year warranties.

A general rule is, any resident should be able to access the defibrillator and return to the patient within 3 minutes. We recommend conducting a site assessment to ensure optimal accessibility and location.

Installation is simple; mount the cabinet using the hardware provided and place the AED inside. The AED itself comes “live” and no "set-up" is required. However, we understand that not every strata plan has a resident handyman! We provide installation services ($249 + GST) for strata plans that are unable to complete installation.

An Owners Corporation can adopt a special By-law to regulate the installation, maintenance, and use of defibrillators on common property. Adopting a By-law ensures clear guidelines on cost allocation, servicing responsibilities, and usage rights, helping to maintain the defibrillator’s functionality while protecting the Owners Corporation. Formalizing these provisions ensures long-term compliance & accountability. Some strata plans may choose not to adopt a special By-law for defibrillators simply because it’s unnecessary for their situation. If the Owners Corporation can manage the installation, use & maintenance informally, a formal By-law may add unnecessary complexity. Furthermore, some strata plans may already have general rules covering modifications to common areas, making a specific By-law unnecessary. Pulse Defibs provides a free bylaw (valued over $2000) with all defibrillators. Click here to receive a copy of the By-law.

Statistics show that for every minute that passes, a victim's chances of survival decrease by 10%. While publicly accessible community defibrillators are great, time is of the essence. The first step of a successful resuscitation is calling an ambulance. The second step is Immediate treatment with CPR and a defibrillator. It is crucial that a defibrillator is applied to the patient within 3 minutes and retrieving one from a public space is often too time-consuming in an emergency

A defibrillator will only deliver a shock if a persons heart is in two specific rhythms (ventricular tachycardia / ventricular fibrillation). Anyone not in these rhythms will not receive a shock. For example, if a person is in normal rhythm, the defibrillator will recognise this and advise “no shock”. A person with a pacemaker should not be able to enter ventricular tachycardia or ventricular fibrillation. If they have, their pace maker is not working and they should be treated as a normal patient.

ZOLL are the only clinically tested defibrillators sold in Australia, they have long-life consumables in comparison to competing brands and meet the ANZCOR recommendations where other brands do not. Put simply, they are easy to use, economical and we know they work.

We service all states and territories across Australia. Pricing for installation and servicing in rural and regional locations may vary.